Terms of service

Nairobi Sex Toys (NST) sells adult intimacy products, including vibrators, dildos, lingerie, and related accessories, with discreet delivery across Kenya.

Age Restriction

By using this website and purchasing from us, you confirm that you are at least 18 years old. We reserve the right to refuse service to anyone unable to confirm this.

Orders

All orders are confirmed via WhatsApp before dispatch. Prices are listed in Kenyan Shillings (KES) and may change without notice. We reserve the right to cancel any order at our discretion, including in cases of suspected fraud or unavailability of stock.

Payment

We accept M-Pesa (via Paystack STK push) and major debit/credit cards. Payment is required in full before dispatch or on pickup.

Delivery

See our Shipping Policy for delivery areas, timelines, and fees.

Returns & Refunds

See our Return & Refund Policy for details on eligibility.

Privacy & Discretion

We take customer privacy seriously. All packages are shipped in plain, unbranded packaging. See our Privacy Policy for how we handle your personal data.

Product Use

Our products are intended for personal use only. Please follow included care and usage instructions. NST is not liable for misuse of any product.

Changes to Terms

We may update these terms from time to time. Continued use of the site after changes means you accept the updated terms.

Contact

Questions about these terms can be sent via WhatsApp or the contact details listed on our Contact page.